Wednesday, 5/23 | 10am PT/1pm ET

To prepare for digital transformation, organizations need visibility across the entire IT landscape (projects, people, processes, applications, and infrastructure, on-premise and in the cloud). Unfortunately, while 83% of IT Managers consider full visibility across IT to be “critical”, 84% of organizations still rely on spreadsheets.

Business intelligence, big data, and analytics are used throughout the modern corporation, with one notable exception - IT management itself! Often called the “cobbler’s barefoot child,” IT produce large quantities of data, the value of which too often is not fully exploited. Logs, monitoring infrastructure, product backlogs, defects, and ITSM processes such as change and incident management all present opportunities for insight and action. The potential is strongest when all this data can be simultaneously analyzed to detect unexpected relationships that could signal serious risk or opportunity for value.
 
Join Charles Betz (Lead DevOps Analyst at Forrester), and Sunil Dixit (VP of Marketing at Numerify) as they discuss best practices and solutions in this area. Learn how you can answer questions like:
 
  • Can I analyze asset performance, tie it to the risk of application failure, and in turn, quantify a failure’s impact on the business?
  • Can I accurately predict my resource needs and balance them effectively across transformation and ongoing operational activities? 
  • Can I drive innovations that are key to digital transformation without driving up costs?
  • Can I properly manage IT services and vendors while minimizing outages?

Presenters

Charles Betz

    
Charles Betz

Principal Analyst, Forrester


Charles Betz is Forrester’s lead DevOps analyst serving infrastructure and operations professionals globally. In this role, he covers continuous deployment and release automation, incident management, and emerging topics such as containers and chaos engineering. He also covers the transformation of “traditional” IT operations organizations into next-generation digital service organizations. He retains an interest in enterprise service management topic areas such as service portfolio management, service catalog, IT asset management, application discovery and dependency mapping, configuration management, and CMDB as well as industry frameworks like ITIL, IT4IT, and COBIT.

Sunil Dixit

    
Sunil Dixit

VP of Marketing, Numerify


Sunil is the VP of Marketing at Numerify, and leads product & corporate marketing. He was an early product leader at Numerify responsible for the first few releases of the company's flagship IT Analytics application. Sunil has 20+ years of experience in building and selling Enterprise Analytic solutions across multiple domains. He started his career at MicroStrategy as a software engineer and since then has led product, solutions consulting and marketing teams at Siebel, SAP and IRI.

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