The Director of IT Service Management at Cardinal Health, Ben Sapp, shares how their IT organization partnered with Numerify to begin a journey to ITSM enlightenment. As their ITSM capabilities have expanded, Cardinal Health found the data in their ServiceNow systems increasingly more valuable. Their IT team was faced with a significant challenge to provide insights from their ServiceNow information. IT analytics provided Cardinal Health full operational transparency that helped drive their IT strategy.

 

© Copyright 2019, Numerify, Inc. All Rights Reserved | Privacy Policy